I received a letter from the Michigan Department of Licensing and Regulatory Affairs (LARA) regarding an investigation. What should I do?
The investigation letter is the beginning of the professional licensing discipline process. Someone filed a complaint alleging you violated one or more of the rules associated with your profession. The person filing the complaint is confidential and could be a patient, your employer, a disgruntled co-worker; virtually anyone can file a complaint. Almost all licensing complaints in Michigan whether meritorious or not are investigated by the Michigan Department of Licensing and Regulatory Affairs (LARA). Generally speaking someone accused you of unprofessional conduct and the disciplinary committee wants to know your side of the story.
Chart of Michigan’s Administrative Complaint Process for Health Professionals
The investigation process must be taken seriously. At this stage you have the opportunity to prove to LARA that you were justified in whatever you did or did not do. The investigator may want to interview you. Often an interview is not in your best interest and you should decline. In lieu of an interview you may submit a written explanation or you may do nothing. Remember, unless LARA has filed a Summary Suspension Order you are innocent and able to work until LARA proves their case.
Before deciding to be interviewed or making a written response please make sure you retain a professional licensing attorney to guide you through this process. The solution is never as simple as telling your story. LARA and its representatives are not looking out for your best interest; they are trying to prove their case. Please take a moment and call Chapman Law Group. Our lead professional licensing attorneys have over 50 years’ experience working with health care professionals and would be delighted to assist you.
If you received a letter from the LARA, Michigan Board of Medicine, Michigan Board of Nursing, Board of Dentistry, Optometry Board, Chiropractic Board, Physical Therapist Board or any other profession regulated by the Department of Licensing and Regulatory Affairs or are aware of an investigation into your conduct, we urge you to call us immediately. We can help you determine the best course of action and, if necessary, represent you before the licensing board or administrative hearing.